Our mission
We're making Africa the first cashless continent.
In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.
We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across six countries and are growing fast.
Our goal is to make Africa the first cashless continent and that's where you come in.....
How you'll help us achieve it
Wave is now the largest financial institution in Senegal, with over 7 million users. And, we’re still in the early days of our product roadmap and potential impact on people’s everyday lives.
We are hiring Distribution Supervisors to lead distribution teams in allocated zones to increase the monthly active users of Wave Sierra Leone. You will spread the word about Wave to the population and register new end users, helping us create a tremendous user growth machine.
In this role, you'll:
- Be responsible for Wave user acquisition in a given area.
- Manage a team of 15 to 30 distributors.
- Work closely with the Distribution Regional/Country Leads and execute the defined distribution strategy.
- Maintain the quality of our Distributor's team through great hiring, frequent performance monitoring, and coaching.
- Grow our monthly active users by boosting the number of deposits and conversions generated by distributors while maintaining a stable sender retention rate.
- Create strategies that help us target groups of individuals with a strong need for a product like Wave.
- Monitor daily the Distributor’s performance.
- Assist from time to time the Marketing team with implementing below-the-line marketing activities.
- Review cycle targets with the lead and give feedback on any needed adjustment; when executing targets and any challenge/blocker arises, you are responsible for escalating that to upper management for help/guidance.
- Fully owning the growth of a territory/area.
- Exemplify Wave values/lead by example.
Key Details
- Location: This is a field role. Based on business needs, you will be based in Waterloo, Peace Market or Porty market and may travel to other field locations nationwide.
- Work authorization in Sierra Leone is required.
Requirements
- University degree.
- At least 2 years of medium to large distribution team management experience.
- Fluent in English and Krio, ideally a good command of one additional local language.
- Good computer skills.
- Have basic knowledge of data analysis.
- Reside in the region or locality where distribution will be done.
- Experience in Sales and Marketing will be an added advantage.
You might be a good fit if you
- Have experience meeting ambitious KPIs.
- You are resilient. We move fast, and things can change quickly, so you're not afraid to adapt to strategy changes and updates.
- Possess strong collaboration, communication, negotiation, and interpersonal skills.
- Are flexible to work irregular hours.
- Demonstrated ability to manage field-based operations across large geographical locations.
- Have the willingness to travel and spend up to 90% of the time within your assigned territories.
- Demonstrate tenacity and a willingness to go the distance to get things done.
- Are solution-driven and detail-oriented with solid task follow-through.
- Are great at data gathering, reporting, and analytics to draw insightful conclusions.
- Are naturally entrepreneurial, can think out of the box, and find solutions to blockers.
Our team
- We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, and Uganda, plus remote team members spread across the world.
- We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.
- We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production.
- We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.
- In 2023, we were on Y Combinator's top 50 companies by revenue.
How to apply
Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role.
We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.
Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.