Frequently Asked Questions

• TPM Configuration

  The most frequently searched support queries involve the configuration and activation of the Trusted Platform Module (TPM). Before any Wave Systems' products will function properly, you will need to properly set up and activate the TPM.
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• Product Activation

  NOTE: Product Activation is only necessary if you have received your product from Dell, Digital River, or the Wave website. If you have received your product in any other way then you do not need to activate your product.
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Client Solutions

• EMBASSY® Trust Suite

  The EMBASSY Trust Suite (ETS) is a collection of practical, easy-to-use applications which leverage the Trusted Platform Module (TPM) security chip. When combined with the TPM, ETS provides the final layer of security for your most sensitive data. Wave Systems offers Customer Support for the following ETS components:

• Trusted Drive Manager

  Automatic hardware-based encryption of your data.
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• Key Transfer Manager

  Trusted Platform recovery and replacement.
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• EMBASSY® Security Center

  Premier application for managing Trusted Platform security settings.
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• Preboot Manager (component of the EMBASSY Security Center for Dell Systems)

  For configuring BIOS Admin, System and Hard Drive Passwords.
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• Document Manager

  Trusted application that provides the means to secure sensitive data.
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• Private Information Manager

  Trusted application that keeps confidential personal information secure.
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• SmartSignature®

  Offers a complete web-based digital signing solution including digital document creation, digital signatures along with document management and retention.
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Server Solutions

• EMBASSY® Remote Administration Server

  Enables centralized IT administration to remotely deploy and manage PC clients that are equipped with Trusted Platform Modules (TPM) and/or Seagate, Samsung or any available Opal-compliant self-encrypting drives.
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• EMBASSY® Authentication Server

  Provides centralized management, provisioning and enforcement of multifactor domain access policies.
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• EMBASSY® Key Management Server

  Offers advantages beyond currently available solutions by giving the user and IT manager a straightforward way to ensure compliance and protection.
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• EMBASSY® Endpoint Enforcer

  Works in concert with a NAC system to verify the health of the PC and whether the NAC components can be trusted prior to passing control to the system for further investigation.
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Developer Solutions

• TCG-Enabled CSP

  Enable TPM-based security without understanding the vendor-specific requirements of the TCG Software Stack (TSS).
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• TCG-Enabled Toolkit

  Tools designed to assist application developers get their applications running on TCG-compliant personal computers with TPMs.
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